SUPPORT AND MAINTENANCE
We strongly believe that getting after-sales support is equally important as purchasing a product. We maintain a dedicated wing to provide this service to our clients.
Our Support Services include,
- Migration of the site to new host provider
- Minor cosmetic changes (change of color, change of font, text, images- this does not include any major html or design changes)
- 18 hours/day live support for any queries relating to the site.
- Turn around time of max 24 hrs (weekdays) and 36 hrs (weekends) for any bug correction
- Application Operations
- Production Support
- Release and Change Management
- DataBase Administration
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